AI to Help Keep Students in University

Desire2Learn’s Degree Compass - Revolutionizing Student Course Selection

Industry: Education

20%

increase in enrollments

Dropout rates

decreased within 1st year

Client Overview: Desire2Learn (D2L)

D2L is a pioneer in the ed-tech sector, renowned for its innovative educational solutions. They faced a significant challenge with high dropout rates in colleges and universities, contributing to a substantial financial loss for educational institutions and society.

TetraNoodle’s Virtual AI Employees Framework

At TetraNoodle Technologies, we employ a comprehensive AI employee framework consisting of three key elements: the Body, Mind, and Soul. This framework is designed to automate tasks, enhance decision-making, and foster a positive organizational culture.

Body: Data Collection and Processing

Implementation at D2L:

Extensive Data Collection:

We collected historical student data from school and university information systems. This involved extensive collaboration with administrative and IT staff to integrate data seamlessly into the Degree Compass system.

Data Management:

We created complex data pipelines to gather all necessary data, ensuring that the algorithms had the required information to make accurate course recommendations.

Mind: Intelligent Decision-Making

Implementation at D2L:

Algorithm Optimization:

We refined the patented algorithms to match new university students with courses based on the success of similar students in the past.

Predictive Analysis:

We determined the best-fit courses for students by analyzing their academic performance, interests, and extracurricular activities.

Soul: Personalization and Human Touch

Implementation at D2L

Personalized Student Experience:

We accounted for the personalities of students and facilitated communication between career counselors, parents, and students. This included creating dashboards, providing onboarding guides, and personalizing the student experience.

Continuous Support:

We followed up with students regularly throughout their academic journey to ensure they stayed on track and did not drop out.

Results Achieved

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Operational Efficiency:

Identified optimization opportunities saving ~800 hours of monthly meeting time for managers.

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Enhanced Customer Impact:

Improved the experience for over 500,000 potential customers.

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Knowledge Accessibility:

Enabled access to tribal knowledge, enhancing productivity and proficiency of employees.

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Financial and Operational Gains:

Reduced costs and significantly impacted the company's bottom line through improved operations and customer satisfaction.

Financials and Project Timeline

Investment

$5 million allocated for this groundbreaking initiative.

TIMELINE

Intensive development and implementation phase spanning over one year.

Conclusion

The D2L case study illustrates the transformative impact of TetraNoodle’s virtual AI employees. By integrating the body (data processing), mind (intelligent decision-making), and soul (personalization) elements, we facilitated substantial improvements in student success, institutional efficiency, and educational outcomes. This holistic approach ensured that technology not only automated and optimized but also enhanced human experiences and fostered academic achievement.

Client's Feedback

"TetraNoodle brought a very pragmatic, collaborative attitude to the work"

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Stephen Michaud,

Senior Manager at The University of British Columbia

"TetraNoodle is used to designing and maintaining mission critical implementations."

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Simon Ruddell,

Senior Project Manager at Coast Capital Savings